Privacy Policy for Ascended Health
At Ascended Health, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services.
1. Who We Are
Ascended Health is a UK-based life coaching business offering one-on-one coaching and digital content related to spiritual and personal development.
Business Name: Ascended Health
Website: www.ascendedhealth.co.uk
Contact Email: ascendedhealthuk@gmail.com
Data Controller: Ascended Health (registered in the UK)
2. What Information We Collect
We may collect and process the following types of information:
a. Personal Information
Full name
Email address
Phone number (if provided)
Billing address (for paid services)
Country or region
Session notes (with your consent)
b. Technical Data
IP address
Browser type and version
Pages visited
Device type
Cookies and usage data
3. How We Use Your Information
We use your information to:
Provide and manage coaching sessions
Respond to inquiries or support requests
Process payments and send confirmations
Send updates, newsletters, and marketing (with your consent)
Comply with legal obligations
Improve our website and services
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing (UK GDPR)
We rely on the following legal bases to process your data:
Consent – when you opt in to receive marketing or complete a contact form.
Contract – to fulfil a service you have purchased or requested.
Legal obligation – to comply with tax, accounting, or other legal duties.
Legitimate interests – to improve our services or communicate relevant updates.
5. Data Storage and Retention
Your data is stored securely on GDPR-compliant platforms (such as email services, booking software, and payment processors).
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations. Coaching records may be stored for up to 7 years for professional accountability, unless requested otherwise.
6. Sharing Your Data
We may share your data with trusted third-party service providers such as:
Payment processors (e.g., Stripe, PayPal)
Booking platforms (e.g., Calendly, Acuity)
Email marketing tools (e.g., Mailchimp, ConvertKit)
Legal and accounting professionals (when required)
All third parties are required to handle your data securely and in accordance with data protection law.
7. Your Rights (UK & EU Residents)
You have the right to:
Access the personal data we hold about you
Correct or update any information
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time (for marketing, etc.)
Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any of these rights, contact us at: [Insert Email Address]
8. Cookies Policy
Our website uses cookies to improve functionality and user experience. You can manage your cookie preferences through your browser settings.
9. International Users
If you are accessing this site from outside the UK, be aware that your data may be transferred to, stored, and processed in the UK. By using our services, you consent to this transfer in compliance with applicable law.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Ascended Health
Email: ascendedhealthuk@gmail.com
Website: www.ascendedhealth.co.uk
